SELP 620 Quality

3 semester hours

History and philosophy of quality, concurrent engineering: design and optimization of both product and process, optimization of matrix organizations; continuous improvement: spontaneous suggestions, PDCA cycle, Kaizen, Six Sigma, Theory of Constraint, benchmarking, brainstorming, re-engineering; Deming’s profound knowledge and 14 points, Quantitative Methods; charts, Andon, Design of Experiments (optimization of processes, robustness, full factorials, fractional factorials, folding, Plackett-Burnam, introduction to nonlinear designs), Statistical Process Control; Quality systems: ISO 9001:2000, ISO 14001, CMMI, Malcolm Baldridge, TQM Self-Assessment Tool.